A&M Supply
Privacy Policy
This page outlines A&M Supply’s privacy policy, including how information may be collected, used, protected, and managed when using our website, online services, and SMS communications.
Privacy Policy Agreement
A&M Supply Corporation, also referred to as “A&M Supply,” “A&M,” “we,” “our,” or “us,” respects your privacy. This Privacy Policy explains how we may collect, use, share, and protect information when you visit our website, use our online services, submit a form, communicate with us, request account access, place or inquire about an order, or opt in to receive communications from us.
By using our website or online services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Company name
- Job title or role
- Email address
- Phone number
- Mailing or billing address
- A&M Supply account information
- Order, quote, delivery, claim, return, or support request details
- Information submitted through website forms, account access requests, mailing list signups, claim forms, or customer support inquiries
We may also collect certain information automatically when you use our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Website usage information
- Pages visited
- Referring website or search information
- Cookies or similar tracking technologies
We collect this information to operate our website, support customer service, process requests, improve our online experience, and provide products, services, or communications related to A&M Supply.
How We Use Information
A&M Supply may use collected information to:
- Respond to inquiries, requests, or support submissions
- Process account access requests
- Provide order, delivery, return, claim, or product support
- Communicate with customers about products, services, account matters, or website updates
- Send marketing emails or promotional communications when permitted
- Improve our website, services, forms, and customer experience
- Maintain website security and prevent misuse
- Comply with legal, regulatory, accounting, or business recordkeeping requirements
- Protect the rights, property, and safety of A&M Supply, our customers, employees, and business partners
We do not sell, rent, or lease customer lists or personal information to third parties.
Email and Marketing Communications
If you subscribe to A&M Supply emails or mailing list communications, we may use your contact information to send product updates, company announcements, promotions, literature updates, or other relevant information.
You may unsubscribe from marketing emails by using the unsubscribe link included in our email communications. We may still contact you for non-marketing reasons, such as account matters, order updates, service notifications, security notices, or other business-related communications.
SMS Privacy Policy / SMS Terms and Conditions
If you choose to receive SMS/text message communications from A&M Supply, we may use your mobile phone number to send operational or customer-service messages. These may include:
- Order updates
- Delivery or pickup information
- Account or support follow-up
- Quote or product inquiry responses
- Claim, return, or service-related updates
- One-on-one customer support conversations
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of SMS communications at any time by replying STOP or by otherwise contacting A&M Supply to request that SMS communications stop. We will honor opt-out requests as required by applicable law.
A&M Supply does not sell or share SMS opt-in consent or text messaging originator data with third parties for marketing or promotional purposes.
How We Share Information
A&M Supply may share information only when necessary for business, service, legal, or operational purposes. This may include sharing information with:
- Service providers that help us operate our website, forms, email systems, SMS systems, hosting, analytics, customer support, or business systems
- Vendors or partners when needed to respond to a customer request, support issue, order, product inquiry, claim, or service need
- Payment, accounting, delivery, logistics, or order-related providers as needed to support business operations
- Legal, regulatory, or governmental authorities when required by law
- Professional advisors, auditors, or business service providers who are required to keep information confidential
- Parties involved in protecting the rights, safety, property, or security of A&M Supply, our customers, employees, or systems
We may also share aggregated or de-identified information that cannot reasonably identify an individual.
Cookies and Website Technologies
Our website may use cookies, analytics tools, and similar technologies to support website functionality, improve performance, understand website usage, and help us provide a better online experience.
You may be able to adjust cookie settings through your browser. Some website features may not function properly if cookies are disabled.
Third-party tools or links used on our website may have their own privacy practices. A&M Supply is not responsible for the privacy practices of third-party websites or services.
Links to Other Websites
Our website may link to third-party websites, supplier websites, manufacturer resources, literature, product information, or other external content. This Privacy Policy applies only to A&M Supply’s website and online services.
When you leave our website, we encourage you to review the privacy policy of any third-party site you visit.
Data Security
A&M Supply uses reasonable administrative, technical, and physical safeguards to help protect information from unauthorized access, misuse, loss, disclosure, or alteration.
No website, email system, online service, or transmission method can be guaranteed to be completely secure. You are responsible for using caution when submitting information online and for protecting your own account credentials.
Data Retention
We keep information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, support business operations, comply with legal or regulatory requirements, resolve disputes, maintain records, and enforce agreements.
Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, and business needs.
Children’s Privacy
A&M Supply’s website and online services are intended for business and professional customer use. They are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
Your Choices
Depending on how you interact with A&M Supply, you may have choices regarding your information, including:
- Requesting updates or corrections to contact information
- Unsubscribing from marketing emails
- Opting out of SMS communications
- Contacting us with privacy-related questions
- Adjusting browser cookie settings
To request assistance, please contact A&M Supply using the contact information below.
Changes to This Privacy Policy
A&M Supply may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website or online services after changes are posted means you accept the updated Privacy Policy.
Contact Information
If you have questions about this Privacy Policy or A&M Supply’s privacy practices, please contact us:
A&M Supply Corporation
Attn: Legal Department
6701 90th Avenue N
Pinellas Park, FL 33782
You may also contact A&M Supply through our website contact page.